Provides onsite end user support Acts as a primary point of escalation from Tier 2 service desk agents Provides mentorship, training, and information leadership/coaching to System Specialists I Communicates effectively with clients and internal team members Uses tools available to research solutions and provide assistance to clients Demonstrates strong problem solving ins

Maintain and repair MFPS and resolve customer complex printing issues, mentoring team members. Maintain effective relationships with his/her customers and sales On site service of MFPs, parts management, time and call management, learning new technologies, accurate record keeping, lead product advocate meetings Lead referrals, assists with customer assessments and solutio

What You'll Do as a Senior Technology Sales Representative Learn about our products, solutions, and new technologies everyday Research, develop sales opportunities, and manage a pipeline of potential accounts Engage with current and potential clients through calls, emails, and social media to schedule appointments and conduct in person discovery meetings, presentations an

As an individual contributor, will report to the VP leadership on strategic initiatives, revenue plans and business forecasting Assist in developing go to market strategy by working closely with both technical support and product marketing team Assist, coach & mentor the KM field production sales specialists and commercial print specialists in discovery and validation of

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

Assist in identification, analyzing and definition of KM Production Ink Jet Program. Assist in the development and implementation of execution plan for both KM Direct and Dealer Partner organizations, for KM production ink jet sales programs. Assist in the development and deployment of webinars and communication presentations to both the Dealer partners and KM Direct orga

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

Implements IIM solutions as part of the Professional Services processes. Assists in the development of the solution. Participates in technical/ end user training classes in support of the installed IIM solution. Work as part of a project team, as required. Acquires and maintains current technical knowledge of relevant product/ service offerings as it pertains to document

Identify and schedule the necessary resources needed to properly address customer's needs. Create customized curriculum to properly address and train each specific customer and their unique workflow needs. Conduct customer training following customized lesson plans and training curriculum on office product solutions (digital systems/software, production print systems/soft

Essential Job Functions Responsible for pre sale technical discovery, business process analysis, and development of customized solutions to fit a client's requirements. Work with KMBS 3rd party providers & Line of Business owners in crafting customer solutions & presentations Maintain and manage individual sales activities and opportunities in the CRM Management System. B

Responsible for pre sale technical discovery, business process analysis, and development of customized solutions to fit a client's requirements. Work with KMBS 3rd party providers & Line of Business owners in crafting customer solutions & presentations Maintain and manage individual sales activities and opportunities in the CRM Management System. Build pipeline and foreca

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Manage a group of contracted clients and assigned prospects to include the following activities Conduct outbound communications including phone calls, emails, use of social media and web meetings to set and conduct web and phone meetings, assessments. Small business end to end sales responsibility. Demonstrate with the local market support teams the benefits of all Konica

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Konica Minolta currently has an exciting opportunity for a n Industrial Print/Commercial Print Technical Specialist! Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performi